Shipping & returns

Checkout accepts Australian delivery addresses. For international shipping, contact us before ordering.

Products from all Taste Trail brands share one basket and one shipping charge. Free shipping applies to orders of $60 or more. Below $60, the shipping charge is shown before payment.

Delivery times vary by destination. Contact us for a delivery estimate before ordering.

Once your parcel leaves us you'll get a confirmation email. If tracking is available for your delivery option, the tracking link is included.

Because we sell food, we can't accept returns or give refunds for change of mind, and we can't resell a cup once it has left us. Please choose your flavours carefully.

If your order arrives damaged, incomplete, incorrect, past its best-before date or not of acceptable quality, we will make it right — a replacement or a full refund, whichever you prefer.

Email info@tastetrailfoods.com.au within 7 days of delivery with your order number and a photo of the problem. We'll sort it out quickly and won't usually ask you to post anything back.

This sits alongside your rights under the Australian Consumer Law, which we don't limit in any way.

If your parcel hasn't arrived within the expected window, get in touch and we'll chase it with the carrier. If it's genuinely lost, we'll resend or refund it.

Questions about delivery or returns? Email info@tastetrailfoods.com.au.

Last updated 16 September 2026.